Why Prime Phones is the safer way to upgrade

30-Point Quality Inspection

Before any phone is listed, it goes through a complete diagnostics check to ensure it performs perfectly.

What We Verify:

  • 100% original hardware elements. All devices are original and thoroughly tested.
  • Full screen responsiveness and pristine multi-touch layer parameters.
  • Battery chemical storage metrics are locked to high peak performance.
  • Face ID, Touch ID, audio speakers, and camera sensors pass complete diagnostics.

Free Delivery

We provide prompt door-to-door courier service direct to your home or office across South Africa at zero extra cost.

Shipping Timelines:

  • All orders are dispatched quickly via premium courier services.
  • Real-time tracking links are provided via SMS as soon as your box leaves our facility.

7-Day Returns

If you change your mind, you can safely return the device to us within 7 days of delivery.

Return Policy Conditions:

  • The phone must be returned in the exact cosmetic condition it arrived in.
  • Make sure your personal Apple ID and iCloud locks are signed out completely before courier collection.

6 Months Warranty

All pre-owned models are backed by a comprehensive hardware warranty coverage plan for your peace of mind.

Warranty Coverage Includes:

  • Internal electrical component failures under standard daily use.
  • Power controller defects and charging dock routing board failures.
  • Please note: accidental screen cracks, liquid ingress, or external repairs void this protection.

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Prime Phones (Pty) Ltd is a fully licensed and registered South African company based in Pretoria, offering certified pre-owned electronics to customers across the country

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Why trust us?

Premium devices, minus the stress

Do your pre-owned devices come with a warranty?

Yes. All pre-owned devices sold by Prime Phones include a 6-month warranty. This warranty covers hardware faults under normal use, giving you peace of mind with your purchase. Full terms and exclusions are outlined in our warranty policy.

Are the iPhones sold by Prime Phones original?

Yes. All devices sold by Prime Phones are 100% original Apple products. We do not sell replicas or cloned devices. Each phone is tested and verified before being listed for sale.

Who can I contact if I need help after purchase?

Our support team is available to assist you with any questions or issues after your purchase. You can contact us through our website for prompt assistance.

Have the phones been tested before sale?

Absolutely. Every device goes through a thorough quality check, including functionality, battery performance, and key hardware components, before being approved for sale.

Will the battery health be checked before sale?

Yes. Battery performance is tested as part of our quality checks to ensure the device functions reliably for everyday use.

Savings worth signing up for.

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From the Blog

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  • 6 MONTH WARRANTY
  • SUPER FAST
    With Express delivery
  • RETURNS
    7 days hassle free
  • BEST PRICES
    Unbeatable value